Provide a health check and performance report after a thorough discovery exercise:

  • Disk usage and top tables in CRM database
  • CRM customizations and integrations
  • Data Quality
  • Security check
  • Network speed and performance
  • System logs
  • System Security
  • Performance - System, User and Network
  • Storage
  • System integrations
  • Core product configuration
  • CRM Adoption
  • Privacy/Security/GDPR Compliance recommendations
  • Alignment with Best Practice
  • Licensing
  • System Monitoring and Alerting
  • Disaster Recover/Business Continuity preparedness
  • Management Reporting
  • Documentation
  • High Risk areas

Outcomes

  • Comprehensive status report with a summary of findings
  • Identification of strategies for quick wins and longer term maintenance